Federal Competition and Consumer Protection Commission (FCCPC) has warned inter-city road transport operators against arbitrary and unexplained fare hikes during the ongoing yuletide season
A statement by the Director, Corporate Affairs, Ondaje Ijagwu, says the development followed an increase in consumer complaints across the country.
The statement explains that though the commission recognises that seasonal demand, operational pressures and other legitimate cost factors may affect transport pricing, consumers are entitled to clear, accurate, and timely information on fares before travel, and as such, any fare adjustment must therefore be transparently communicated and applied fairly.
It also notes that these complaints are arising at a time when there are reports of reductions in the pump price of premium motor spirit (PMS), commonly known as fuel, across the nation.
Commenting on the development, the Executive Vice Chairman, Mr Tunji Bello, said the FCCPC would closely monitor market conduct throughout the festive season.
Mr Bello further clarified that price increases are not, in themselves, unlawful; however, conduct that exploits consumers or takes unfair advantage of heightened seasonal demand may attract regulatory attention under the Federal Competition and Consumer Protection Act (FCCPA) 2018.
He emphasised that where cases of violation are established, culprits would face stiff penalties from the commission.
The Executive Vice Chairman advised consumers to confirm fares before travel, retain evidence of payment, and report any suspected unfair practices to the FCCPC through its complaint portal.
He added that the commission has intensified engagement with transport unions, park managers and operators nationwide to encourage responsible pricing practices, voluntary compliance and orderly market behaviour.
RN
